BuildOps vs ServiceTitan
The short answer
Choose BuildOps if you are commercial mechanical, electrical and plumbing service contractors (teams of 20 to 500). Choose ServiceTitan if you are large residential hvac, plumbing and electrical companies with a call center (teams of 20 to several hundred). BuildOps: quote only; ServiceTitan: quote only.
01Side by side
| BuildOps | ServiceTitan | |
|---|---|---|
| Built for | Commercial mechanical, electrical and plumbing service contractors | Large residential HVAC, plumbing and electrical companies with a call center |
| Team size | 20 to 500 | 20 to several hundred |
| Pricing model | Quote only | Per technician, quote-only |
| Starting price | Quote only | Quote only |
| Cost at 10 users | Not published | ≈ $2,450 to $5,000/mo (est.) |
| Contract | Not published | Annual minimum; users report ~15 to 20% renewal increases |
| Free trial | Not published | None, demo only |
| ChatGPT / Claude | None found | None found |
| Prices checked | n/a | October 22, 2026 |
02Which should you choose?
Choose BuildOps if
- You are a commercial MEP contractor with service and project work
- You want built-in AI (OpsAI) for dispatch and purchase orders
Not a fit when
- You want published pricing or an open API
- You are a small residential business
Choose ServiceTitan if
- You are a $3M+ residential trade business with a call center
- You want the deepest residential feature set and can staff the rollout
- Marketing attribution and call booking are central to how you sell
Not a fit when
- You have under 15 technicians
- You cannot absorb the implementation cost and an annual contract
- Your work is mostly commercial or contract maintenance
03Questions
Q.Is BuildOps or ServiceTitan better?
Choose BuildOps if you are commercial mechanical, electrical and plumbing service contractors (teams of 20 to 500). Choose ServiceTitan if you are large residential hvac, plumbing and electrical companies with a call center (teams of 20 to several hundred). BuildOps: quote only; ServiceTitan: quote only.
Q.Is BuildOps cheaper than ServiceTitan?
For 10 users, BuildOps is about not published and ServiceTitan about ≈ $2,450 to $5,000/mo, from each vendor's pricing page or labelled estimates.
Q.Do BuildOps or ServiceTitan work with ChatGPT or Claude?
BuildOps: No official ChatGPT or Claude connector found. BuildOps builds its AI, OpsAI, into the platform; its developer center is gated. ServiceTitan: No official ChatGPT or Claude connector found. ServiceTitan's own AI works inside ServiceTitan.