Reviewed Oct 2026

ServiceTitan review: who it's for, what it costs

The short answer

ServiceTitan is built for large residential hvac, plumbing and electrical companies with a call center, typically teams of 20 to several hundred. The enterprise standard for $3M+ residential shops with call centers, and genuinely good at that. Below ~15 techs the per-tech price plus implementation makes it hard to justify.

Checked October 22, 2026

01Spec sheet

Built for: Large residential HVAC, plumbing and electrical companies with a call center
Typical team size: 20 to several hundred
Pricing model: Per technician, quote-only
Starting price: Quote only
Cost at 10 users: ≈ $2,450 to $5,000/mo (third-party estimate)
Contract: Annual minimum; users report ~15 to 20% renewal increases
Free trial: None, demo only
ChatGPT and Claude: No official ChatGPT or Claude connector found. ServiceTitan's own AI works inside ServiceTitan.
Prices checked: October 22, 2026

02Is ServiceTitan right for you?

Pick ServiceTitan if

You are a $3M+ residential trade business with a call center
You want the deepest residential feature set and can staff the rollout
Marketing attribution and call booking are central to how you sell

Look elsewhere if

You have under 15 technicians
You cannot absorb the implementation cost and an annual contract
Your work is mostly commercial or contract maintenance

ServiceTitan pricing, plan by plan →

03ServiceTitan compared

04Questions about ServiceTitan

Q.Who is ServiceTitan best for?

Large residential HVAC, plumbing and electrical companies with a call center. Pick it if: You are a $3M+ residential trade business with a call center; You want the deepest residential feature set and can staff the rollout; Marketing attribution and call booking are central to how you sell.

Q.When should you not choose ServiceTitan?

You have under 15 technicians; You cannot absorb the implementation cost and an annual contract; Your work is mostly commercial or contract maintenance.

Q.How much does ServiceTitan cost?

Quote only (Per technician, quote-only). For 10 users, about ≈ $2,450 to $5,000/mo (a third-party estimate; the vendor does not publish it). Contract: Annual minimum; users report ~15 to 20% renewal increases. Prices checked October 22, 2026.

Q.Does ServiceTitan work with ChatGPT or Claude?

No official ChatGPT or Claude connector found. ServiceTitan's own AI works inside ServiceTitan.

Official site: servicetitan.com