Simpro vs ServiceTitan
The short answer
01Side by side
| Simpro | ServiceTitan | |
|---|---|---|
| Built for | Mid-market trade and service businesses with project and service work | Large residential HVAC, plumbing and electrical companies with a call center |
| Team size | 20 to 500 | 20 to several hundred |
| Pricing model | Per user, quote-only, annual contract | Per technician, quote-only |
| Starting price | Quote only | Quote only |
| Cost at 10 users | ≈ $800 to $3,000/mo (est.) | ≈ $2,450 to $5,000/mo (est.) |
| Contract | Annual contract | Annual minimum; users report ~15 to 20% renewal increases |
| Free trial | None, demo only | None, demo only |
| ChatGPT / Claude | None found | None found |
| Prices checked | September 18, 2026 | October 22, 2026 |
02Which should you choose?
Choose Simpro if
- You run both projects and service across trades
- You want a mature suite and can budget for configuration help
Not a fit when
- You want to change your process quickly without professional services
- You want ChatGPT or Claude to act on your data without a third party
Choose ServiceTitan if
- You are a $3M+ residential trade business with a call center
- You want the deepest residential feature set and can staff the rollout
- Marketing attribution and call booking are central to how you sell
Not a fit when
- You have under 15 technicians
- You cannot absorb the implementation cost and an annual contract
- Your work is mostly commercial or contract maintenance
03Questions
Q.Is Simpro or ServiceTitan better?
Choose Simpro if you are mid-market trade and service businesses with project and service work (teams of 20 to 500). Choose ServiceTitan if you are large residential hvac, plumbing and electrical companies with a call center (teams of 20 to several hundred). Simpro: quote only; ServiceTitan: quote only.
Q.Is Simpro cheaper than ServiceTitan?
For 10 users, Simpro is about ≈ $800 to $3,000/mo and ServiceTitan about ≈ $2,450 to $5,000/mo, from each vendor's pricing page or labelled estimates.
Q.Do Simpro or ServiceTitan work with ChatGPT or Claude?
Simpro: No official ChatGPT or Claude connector found. Third-party connectors such as SyncHub sit in Simpro's marketplace; Simpro builds its own AI into the product. ServiceTitan: No official ChatGPT or Claude connector found. ServiceTitan's own AI works inside ServiceTitan.