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DisclosureBestFSM is published by Fieldproxy, which makes one of the products compared here and ranks it among its top picks, marked "Our product" wherever it appears. Every price comes from the vendor's own pricing page with the date we checked it. How we work

BestFSM

ServiceTitan vs FieldEdge

The short answer

Choose ServiceTitan if you are large residential hvac, plumbing and electrical companies with a call center (teams of 20 to several hundred). Choose FieldEdge if you are residential hvac and plumbing companies on quickbooks desktop (teams of 5 to 75). ServiceTitan: quote only; FieldEdge: quote only.

01Side by side

ServiceTitanFieldEdge
Built forLarge residential HVAC, plumbing and electrical companies with a call centerResidential HVAC and plumbing companies on QuickBooks Desktop
Team size20 to several hundred5 to 75
Pricing modelPer technician, quote-onlyPer user, quote-only
Starting priceQuote onlyQuote only
Cost at 10 users≈ $2,450 to $5,000/mo (est.)≈ $620 to $1,250/mo (est.)
ContractAnnual minimum; users report ~15 to 20% renewal increasesQuoted
Free trialNone, demo onlyNone, demo only
ChatGPT / ClaudeNone foundNone found
Prices checkedOctober 22, 2026October 22, 2026

02Which should you choose?

Choose ServiceTitan if

  • You are a $3M+ residential trade business with a call center
  • You want the deepest residential feature set and can staff the rollout
  • Marketing attribution and call booking are central to how you sell

Not a fit when

  • You have under 15 technicians
  • You cannot absorb the implementation cost and an annual contract
  • Your work is mostly commercial or contract maintenance

ServiceTitan review · ServiceTitan pricing

Choose FieldEdge if

  • You run HVAC or plumbing and live in QuickBooks Desktop
  • You want service agreements in an established tool

Not a fit when

  • You want published prices or a free trial
  • You need an open API or Zapier (its API is partner-only)

FieldEdge review · FieldEdge pricing

03Questions

Q.Is ServiceTitan or FieldEdge better?

Choose ServiceTitan if you are large residential hvac, plumbing and electrical companies with a call center (teams of 20 to several hundred). Choose FieldEdge if you are residential hvac and plumbing companies on quickbooks desktop (teams of 5 to 75). ServiceTitan: quote only; FieldEdge: quote only.

Q.Is ServiceTitan cheaper than FieldEdge?

For 10 users, ServiceTitan is about ≈ $2,450 to $5,000/mo and FieldEdge about ≈ $620 to $1,250/mo, from each vendor's pricing page or labelled estimates.

Q.Do ServiceTitan or FieldEdge work with ChatGPT or Claude?

ServiceTitan: No official ChatGPT or Claude connector found. ServiceTitan's own AI works inside ServiceTitan. FieldEdge: No official ChatGPT or Claude connector found. Its API is offered to integrated partners.

Sources

  1. [1]ServiceTitan: Per-technician, quote-only; package names and contents (re-checked 2026-10-22)
  2. [2]ServiceTitan: Per-tech and implementation estimates
  3. [3]ServiceTitan: Year-1 cost reports, add-on estimates
  4. [4]FieldEdge: Quote-only, plans, mobile licenses, add-ons, onboarding, no trial (re-checked 2026-10-22)
  5. [5]FieldEdge: Per-user and setup estimates (Apr 2026)