ServiceTitan vs FieldEdge
The short answer
01Side by side
| ServiceTitan | FieldEdge | |
|---|---|---|
| Built for | Large residential HVAC, plumbing and electrical companies with a call center | Residential HVAC and plumbing companies on QuickBooks Desktop |
| Team size | 20 to several hundred | 5 to 75 |
| Pricing model | Per technician, quote-only | Per user, quote-only |
| Starting price | Quote only | Quote only |
| Cost at 10 users | ≈ $2,450 to $5,000/mo (est.) | ≈ $620 to $1,250/mo (est.) |
| Contract | Annual minimum; users report ~15 to 20% renewal increases | Quoted |
| Free trial | None, demo only | None, demo only |
| ChatGPT / Claude | None found | None found |
| Prices checked | October 22, 2026 | October 22, 2026 |
02Which should you choose?
Choose ServiceTitan if
- You are a $3M+ residential trade business with a call center
- You want the deepest residential feature set and can staff the rollout
- Marketing attribution and call booking are central to how you sell
Not a fit when
- You have under 15 technicians
- You cannot absorb the implementation cost and an annual contract
- Your work is mostly commercial or contract maintenance
Choose FieldEdge if
- You run HVAC or plumbing and live in QuickBooks Desktop
- You want service agreements in an established tool
Not a fit when
- You want published prices or a free trial
- You need an open API or Zapier (its API is partner-only)
03Questions
Q.Is ServiceTitan or FieldEdge better?
Choose ServiceTitan if you are large residential hvac, plumbing and electrical companies with a call center (teams of 20 to several hundred). Choose FieldEdge if you are residential hvac and plumbing companies on quickbooks desktop (teams of 5 to 75). ServiceTitan: quote only; FieldEdge: quote only.
Q.Is ServiceTitan cheaper than FieldEdge?
For 10 users, ServiceTitan is about ≈ $2,450 to $5,000/mo and FieldEdge about ≈ $620 to $1,250/mo, from each vendor's pricing page or labelled estimates.
Q.Do ServiceTitan or FieldEdge work with ChatGPT or Claude?
ServiceTitan: No official ChatGPT or Claude connector found. ServiceTitan's own AI works inside ServiceTitan. FieldEdge: No official ChatGPT or Claude connector found. Its API is offered to integrated partners.
Sources
- [1]ServiceTitan: Per-technician, quote-only; package names and contents (re-checked 2026-10-22)
- [2]ServiceTitan: Per-tech and implementation estimates
- [3]ServiceTitan: Year-1 cost reports, add-on estimates
- [4]FieldEdge: Quote-only, plans, mobile licenses, add-ons, onboarding, no trial (re-checked 2026-10-22)
- [5]FieldEdge: Per-user and setup estimates (Apr 2026)